Last updated: 25 June 2026
Welcome to the OL Concreting website. By accessing or using this website, contacting us, requesting a quote or engaging our concreting services, you agree to the Terms and Conditions set out below.
These Terms and Conditions are intended to explain how our website, enquiries, quotes and general service arrangements work. Any written quote, project agreement or contract provided by OL Concreting may include additional terms specific to your project.
About OL Concreting
OL Concreting provides residential, commercial, industrial and rural concreting services across Gympie, the Sunshine Coast, Tin Can Bay, Rainbow Beach, Childers and surrounding areas.
Our services may include:
- Shed slabs
- House slabs
- Concrete driveways
- Hard stands
- Exposed concrete
- Decorative concrete
- Stamped concrete
- Residential concreting
- Commercial concreting
- Industrial concreting
- Rural concreting
You can contact OL Concreting using the details below:
Phone: +61 417 706 002
Email: ol_concreting@bigpond.com
Facebook: https://www.facebook.com/olconcrete/
Website Information
The information on this website is provided for general information only. While we aim to keep the information accurate and up to date, it should not be treated as a formal quote, building advice, engineering advice or project-specific recommendation.
Concrete work can vary depending on site conditions, access, ground preparation, drainage, slope, soil type, project size, materials, finishes and other factors. For accurate advice or pricing, please contact OL Concreting directly.
Quotes and Estimates
Any quote or estimate provided by OL Concreting is based on the information available at the time it is prepared.
A quote may be based on:
- The details you provide
- Site measurements
- Photos, plans or drawings
- Site access
- Project location
- Materials and finish selected
- Ground and preparation requirements
- Labour and equipment required
- Any known site conditions
Unless stated otherwise, a quote may be subject to change if the scope of work changes, site conditions are different from what was originally understood, extra preparation is required, access is limited, materials change, or additional work is requested.
Acceptance of Quotes
A quote is not confirmed until it has been accepted by the customer and acknowledged by OL Concreting.
Acceptance may occur in writing, by email, by text message, verbally, or through another agreed method. For some projects, a separate written agreement, deposit or approval may be required before work is scheduled.
OL Concreting reserves the right to withdraw or update a quote before it is accepted.
Pricing and Payment
Pricing will be outlined in the relevant quote, invoice or project agreement.
Unless otherwise stated, payment terms will be provided before or at the time work is arranged. Depending on the project, payment terms may include a deposit, progress payment or final payment on completion.
Invoices must be paid by the due date shown on the invoice. If payment is not received on time, OL Concreting may pause further work, delay future bookings or take reasonable steps to recover unpaid amounts.
Deposits
Some projects may require a deposit before work begins. A deposit may be used to secure scheduling, order materials, arrange equipment or cover project preparation.
Deposit terms will be explained at the time of quoting or booking. If a customer cancels after materials, labour, equipment or other costs have been arranged, reasonable costs already incurred may be deducted from any refund, where permitted by law.
Project Scheduling
OL Concreting will aim to complete work within the agreed or expected timeframe. However, concreting work can be affected by factors outside our control.
Possible delays may include:
- Wet weather
- Extreme heat
- Site access issues
- Supplier delays
- Material availability
- Equipment delays
- Changes to the project scope
- Ground or site preparation issues
- Customer delays
- Safety concerns
OL Concreting will take reasonable steps to communicate scheduling changes where practical.
Customer Responsibilities
Customers are responsible for providing accurate information about the project and site.
This may include:
- Correct project location
- Site access details
- Known underground services
- Drainage issues
- Soil or ground concerns
- Existing structures
- Property boundaries
- Required approvals or permissions
- Relevant plans, drawings or measurements
- Any special requirements before work begins
Customers must ensure OL Concreting has safe and reasonable access to the work area. This includes access for vehicles, equipment, materials and workers where required.
Site Access and Safety
The customer must ensure the work area is safe and accessible before work begins.
This may include:
- Removing vehicles, furniture, equipment or personal items
- Keeping children and pets away from the work area
- Providing access through gates, driveways or entry points
- Not interfering with tools, materials, machinery or freshly poured concrete
- Advising OL Concreting of any known hazards
OL Concreting may delay, pause or refuse work if the site is unsafe or unsuitable for the agreed work.
Permits, Approvals and Property Boundaries
Unless otherwise agreed in writing, the customer is responsible for obtaining any required permits, approvals, body corporate approvals, council approvals or other permissions needed for the project.
The customer is also responsible for confirming property boundaries, easements, access rights and any restrictions affecting the work area.
OL Concreting is not responsible for issues arising from incorrect boundary information, missing approvals or undisclosed site restrictions provided by the customer.
Underground Services
Before work begins, the customer should notify OL Concreting of any known underground services, pipes, cables, drainage, irrigation, septic systems or other hidden infrastructure.
Where required, service locations should be checked before excavation or preparation work begins.
OL Concreting is not responsible for damage to underground services that were not disclosed, marked or reasonably identifiable before work commenced, except where required by law.
Variations and Additional Work
If the customer requests changes to the agreed scope of work, additional costs may apply.
Variations may include:
- Additional concrete areas
- Changes to slab size or thickness
- Additional preparation work
- Changes to finish or design
- Extra excavation or removal work
- Additional materials
- Access changes
- Changes caused by unexpected site conditions
Where practical, OL Concreting will discuss variations and costs before carrying out additional work.
Concrete Finishes and Appearance
Concrete is a natural building material and may vary in appearance. Colour, texture and finish can be affected by weather, curing, materials, placement, finishing methods, site conditions and normal concrete behaviour.
Decorative concrete, exposed concrete and stamped concrete may have natural variations in colour, aggregate exposure, pattern, texture and finish. These variations are normal and do not necessarily indicate defective work.
OL Concreting will aim to complete finishes to a professional standard, but exact colour matching, texture matching or finish duplication cannot be guaranteed unless specifically agreed in writing.
Curing, Care and Maintenance
Concrete requires time to cure and should be protected after placement. Customers must follow any care instructions provided by OL Concreting.
This may include avoiding vehicle traffic, heavy loads, dragging objects, pressure washing, staining, chemicals or other impact on the concrete until it has had suitable time to cure.
OL Concreting is not responsible for damage caused by misuse, early use, poor maintenance, third-party damage, ground movement, tree roots, chemical exposure, flooding, drainage issues or other factors outside our control.
Existing Surfaces and Site Conditions
Some concreting work may involve working around existing structures, soil, drainage, slopes, old concrete, landscaping or other surfaces.
Unexpected site conditions may affect the work required, timeframe or cost. If additional work is needed due to site conditions that were not visible or disclosed when the quote was prepared, extra charges may apply.
Photos, Videos and Project Images
OL Concreting may take photos or videos of completed work for business records, marketing, website content, social media, quoting examples or portfolio use.
If you do not want photos or videos of your project used for marketing purposes, please let us know in writing.
We will take reasonable care not to publish personal information such as names, private details or sensitive property information without permission.
Website Enquiries
When you submit an enquiry through our website, email, phone or social media, you agree to provide accurate and complete information.
OL Concreting will use your enquiry details to respond to your request, provide information, arrange a quote or communicate about your project.
Submitting an enquiry does not guarantee that OL Concreting will accept the job or provide services.
Third-Party Links
This website may include links to third-party websites, social media platforms or external resources. These links are provided for convenience only.
OL Concreting is not responsible for the content, accuracy, security or privacy practices of third-party websites.
Intellectual Property
All content on this website, including text, images, graphics, layout, branding and website materials, is owned by or licensed to OL Concreting unless stated otherwise.
You may view and use the website for personal or business enquiry purposes. You must not copy, reproduce, modify, publish or use website content for commercial purposes without written permission from OL Concreting.
Limitation of Liability
To the maximum extent permitted by law, OL Concreting is not liable for loss, damage, delay, cost or expense arising from:
- Incorrect information provided by the customer
- Undisclosed site conditions
- Weather delays
- Supplier or material delays
- Lack of site access
- Missing permits or approvals
- Third-party damage
- Misuse or poor maintenance of completed work
- Ground movement, drainage issues or tree root damage
- Events outside our reasonable control
Nothing in these Terms and Conditions excludes, restricts or modifies any rights or guarantees that cannot be excluded under Australian law.
Australian Consumer Law
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law or any other law that cannot be excluded.
Where required by law, OL Concreting will provide services with due care and skill and will work with customers to address genuine issues with workmanship.
If you believe there is an issue with completed work, please contact OL Concreting as soon as possible so the matter can be reviewed.
Complaints and Defects
If you have a concern about completed work, you should contact OL Concreting promptly with details of the issue.
Where possible, please provide:
- Your name and contact details
- Project location
- Date the work was completed
- Description of the issue
- Photos or supporting information
OL Concreting will review the concern and, where appropriate, may arrange an inspection or discuss a reasonable solution.
Cancellations and Delays by the Customer
If you need to cancel or delay a booked project, please contact OL Concreting as soon as possible.
If materials, equipment, labour or other costs have already been arranged, reasonable costs may apply. Cancellation terms may vary depending on the project, timing, materials ordered and work already completed.
Force Majeure
OL Concreting is not responsible for delays or failure to perform work caused by events outside our reasonable control.
This may include severe weather, natural disasters, flooding, fire, supplier delays, equipment failure, illness, accidents, government restrictions, site access issues or other unexpected events.
Privacy
OL Concreting handles personal information in accordance with its Privacy Policy.
Personal information provided through this website, phone, email or social media may be used to respond to enquiries, prepare quotes, arrange services, manage projects and maintain business records.
Changes to These Terms
OL Concreting may update these Terms and Conditions from time to time. The updated version will be published on this website with the latest update date shown at the top of the page.
By continuing to use the website or engage with OL Concreting after changes are published, you accept the updated Terms and Conditions.
Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia.
Any disputes relating to these Terms and Conditions, the website or services provided by OL Concreting will be handled in accordance with the laws and courts of Queensland, Australia.
Contact Us
If you have any questions about these Terms and Conditions, please contact OL Concreting:
OL Concreting
Phone: +61 417 706 002
Email: ol_concreting@bigpond.com
Facebook: https://www.facebook.com/olconcrete/